Mobile marketing is a relatively new type of advertising. It is no longer the preserve of large organizations. Now, anyone can get involved, and reap big benefits. Check out these great tips.
Some mobile marketers get out of hand with their messaging and can send five to six messages a day per customer. Doing this sort of aggressive campaigning, will simply turn customers off to your business, especially if they have to pay for each individual text that they receive from you.
With mobile users, text is far more influential than video, so remember that before developing your marketing campaign. Upwards of 88% of all mobile users deal in text messages, but only around 41% of them take the time to watch videos on their mobile devices. This obviously means text should be your bigger area of focus.
Use proper grammar and spelling when working with mobile marketing. It is ok for a 13 year old to use abbreviations in her texts with her friends; it is not ok for a professional business to use expressions like OMG or L8ER. Also try to limit the use of caps unless it is really called for as in a call to action for immediate response.
Text based ads are more effective on mobile platforms than ads using graphics. Download speeds on mobile devices are often much slower than on computers, and downloading large amounts of data can also be costly. Using large graphics files will not only annoy your target audience, the ad might even take too long to download for them to be able to view it.
When using mobile marketing, build your database the right way- get permission first. Don’t just add cell phone numbers without a confirmation. Give customers an opt-out option where they can click either yes or opt-out to confirm . This way you will have fewer complaints from users who don’t want the advertisements.
Don’t mix the purpose of emails and texts. You can use text messages to reconfirm information included in an email you sent earlier. It is acceptable to send a text reminding your customers 5 minutes before your store sales starts, but don’t send the two week advance notice as a text message.
Make sure that your site and/or ads are consistent across multiple formats. Not every bit of mobile technology is the same, so you will need to adapt to them all. There’s nothing worse than working hard on a mobile campaign just to find out that people using a certain type of mobile OS are having trouble accessing it.
Even though it is important to be brief in cellphone communications, do not incorporate TXT shorthand in your messages to customers. Regardless of its overall acceptance, TXT abbreviations are unprofessional. You may find that customers who accept shorthand are counterbalanced by an equal number that take offense or are turned off by it. Avoid the whole balancing act and stick to proper language.
This advice will be more than enough for a beginner to get started with. Hopefully there is one or two things that even those who are experienced at mobile marketing can implement too. Mobile marketing is a superb means of communicating your business’s message. If you do it well, you will see a difference in your bottom line.